Data from Documate to Zapier & Webhooks

"Below, we explain how to export data from Documate to Zapier and into other applications. Already know what Zapier is and how it works? Great! Simply copy your Zapier Webhook URL into your workflow under Settings > Integrations and click “Send Test Data.” To learn more, read on below.

Watch this short example video on how we connected Documate to Excel through Zapier for a brief overview:

First thing's first - What is Zapier?

Zapier allows non-developers to easily transfer data between different applications. Many other software platforms have created “apps” in Zapier to allow you to connect different apps together. See here.

How does Documate work with Zapier?

Documate has built an “app” in Zapier called “Documate” that sends data from your Documate workflow to Zapier upon the completion of your workflow. This is called a “trigger” in Zapier. You can think of a trigger as an event that initiates a process in Zapier to run, called a “Zap”. When your Documate Workflow is completed, your Zap will run.

So, it goes: Trigger >> Zap Runs >> Action

Question types we send to Zapier

Documate sends the data for many of the questions you use in your workflows to Zapier. These include: Text, Text Area, Dropdown, Combobox, Single Select, Multi Select, Yes/No, Number, Number (with decimal), Date, Email, Repeating Item (with all the above question types supported), Clio Contact, Clio Matter, CSV Data Source, and any variables you create using Invisible Logic

How do I send data from Documate to Zapier?

First, if you haven’t already, sign up for a Zapier account at they have a free tier you can use to test it out.

Setup in Documate is simple. For each workflow, you can specify which Zap in Zapier you would like to run when your workflow is completed. Follow this process to do this:

1. Finalize your Documate workflow

To function properly, Zapier requires the data being sent to remain consistent. It’s less work and troubleshooting to do this once your Documate Workflow is finalized. This means you will want to finalize and test your workflow in Documate before setting up Zapier. If you are still adding and removing questions or changing your variable names, your data will not remain consistent when sending to Zapier. As a result, if you make a change in Documate and already have Zapier configured, you will need to adjust your Zap in Zapier.

2. Log into Zapier and click “Make a Zap”

In Zapier, create a Zap to connect Documate to another system. After clicking “Make a Zap,” search for a Trigger. Enter “Documate” into the search apps box and select it.

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3. Select a “Trigger Event”In the dropdown “Trigger Event” choose “Workflow Completed.” This tells Zapier that you want your Zap to run when your Documate Workflow has completed (meaning all of the data has been entered). Select “Continue.""

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4. Connect to DocumateConnect to Documate using your subdomain and API Key. If you don't know how to get your API key, it's the same process as for the Word add-in (see instructions here).

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5. Send test data to Zapier We want to inform Zapier of the data your workflow will be sending. To do this press the “Send Test Data” button in Documate.

6. Test your Zap

Return to Zapier and press “Continue.” You will see a screen that asks you to “Test your trigger.” Since you sent test data already, press “Test trigger” to continue. You will see a list of all the test data that was sent from Documate.

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Press “Continue,"" at which point you'll connect this data into another app in Zapier.

What comes next? The Sky's the Limit

You’re done with the Documate side of setup, and the rest will happen in Zapier. This is the fun part, because with the tools that Documate can connect to in Zapier, you can do almost anything with the data. If you can think of it, there’s most likely a way to make it happen.

In general, you are going to pick an app from the Zapier library and map the data you sent from Documate to the fields provided by the app. You can have multiple steps, format your data, send the data down different paths based on the answers to your questions, loop through repeating item data, and much more.

Note: Zapier changes variable names slightly. While Documate doesn’t allow spaces, Zapier doesn’t show underscores and will adjust the names accordingly. If you have a variable in Documate named “my_address” in Zapier it will look like “My Address”.

We will be providing templates to help you along your way. As always, if you need help, we’re here for you 7 days a week.

More Advanced Features

Zapier can be very powerful, and you can use it to set up complex automation. Zapier provides several integrations you can use to manipulate your data the way you want, including, but not limited to:

What if I can’t find an app in the Zapier library to suit my needs?

Zapier provides a generic integration called “Webhooks”. This allows a developer to access data sent by Documate and build a custom integration. You can learn more here:

We have explained above how to put your webhook URL into a workflow. If you want to see the shape of the data you would get from your workflow, use the step-by-step instructions above, press ""Send Test Data"" and use a tool like or to see the requests.

What if I want to build a custom integration directly to Documate?

If you already have a developer and want to build your own custom integration, you can use the webhook functionality we have built here to accomplish that. Instead of pasting a Zapier Webhook URL into the Settings tab of your workflow, paste your own Webhook URL there."